Terms & Conditions

The following terms and conditions apply to all general quotes and estimates provided by Echo Romeo to the Client.

1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any quote agreement, purchase or use of our services implies that you have read and accepted our terms and conditions.

2. Charges

Charges for services to be provided by Echo Romeo are defined in the project quotation that the Client receives via e-mail or in printed form. Quotations and estimates are valid for a period of thirty (30) days unless stated otherwise on the quotation. Echo Romeo reserves the right to alter or decline to provide a quotation or estimate after expiry of the thirty (30) days.

Echo Romeo reserve the right to charge a percentage of the total quotation or estimate in advance as a non-refundable deposit. Echo Romeo reserves the right to agree a payment installment plan with the Client, subject to terms and conditions which would be set out separately.

Payment for services is due by electronic payment or bank transfer. Bank details will be made available on invoices. Echo Romeo does not typically accept payment by cheque and reserves the right to refuse this payment method or levy an addition charge on payment by cheque no greater than GBP 3.00

3. Payment

Invoices will be provided by Echo Romeo upon completion. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due within fourteen (14) days unless otherwise stated on the invoice. Accounts that remain unpaid thirty (30) days after the date of the invoice may be subject to Statutory Interest, currently 8.5% (8% plus the Bank Of England base rate for business to business transactions).

4. Additional Expenses

Client agrees to reimburse Echo Romeo for any additional expenses necessary for the completion of the work, as agreed in writing. Examples would be purchase of unforeseen parts etc.

5. Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work and parts to the date of first notice of cancellation for payment in full within thirty (30) days.

6. Indemnity

All Echo Romeo services may be used for lawful purposes only. You agree to indemnify and hold Echo Romeo harmless from any claims resulting from your use of our service that damages you or any other party.

7. General

These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s written acceptance of a quotation or estimate constitutes agreement to and acceptance of these Terms and Conditions.

8. Governing Law

This Agreement shall be governed by English Law.

9. Liability

Echo Romeo hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause;
  • Loss or damage to clients’ devices or data, immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Echo Romeo to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

10. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid provision.

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